The GROW model (or process) is a simple method for goal setting and problem-solving.  Today, it's used as a popular coaching model, but was extensively used in corporate coaching in the late 1980s and 1990s. There are Four Stages of GROW: G Goal The Goal is the...

In this article, we'll explore some tips on developing active listening skills by looking at a study by Harvard Business Review. HBR analysed data describing the behaviour of 3,492 participants in a development program.  They included identifying those who were seen...

What does it mean to be a 'good' listener?  Are you a good listener?  Are you aware of where your attention is in conversations with friends, family, clients and at work? In this article, we'll explore how to be a good listener. The Zones of Listening There are three...

Together with the ability to ask powerful questions, top coaches have highly developed listening skills. Listening really is a core skill for all coaches, so we've added it near the beginning of our training. We may already think we’re good listeners, but actually...

Do you know the difference between Coaching, Consulting, Mentoring and Counselling? Coaching is often confused with other types of support professions such as consulting, mentoring and counselling. Previously, we looked at what is coaching.  Here we've outlined some...

Do you know what is Coaching?  It's a term that's widely used, but what does it mean?  Let's explore what is coaching in this article. There are many definitions of coaching.  Essentially coaching is a process in which a person called a coach supports a learner or...